Privacy policy
Privacy Policy for Dream Avenue
This Privacy Policy outlines how Dream Avenue (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit, use, or make a purchase from our site, Dreamavenueofficial@gmail.com (the "Site") or engage with our services (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers, website visitors, or anyone whose information we collect under this policy.
Information We Collect
We collect personal information directly from you when you make a purchase, interact with customer support, or register for an account. This information may include your name, address, email, phone number, payment details, and order history. Additionally, we automatically collect usage data through cookies and similar technologies, such as device and browser information.
We may also receive information from third parties like payment processors and service providers to support our operations.
How We Use Your Information
- Order Fulfilment: To process your orders, manage shipping, and handle returns or exchanges.
- Communication: To notify you about your orders, provide customer support, and send marketing updates (only if you opt-in).
- Service Improvement: To enhance user experience and improve our website functionality.
- Security: To protect our services from fraud and unauthorized activities.
Sharing Your Information
We do not sell your personal information. However, we may share it with trusted partners who assist us with order fulfilment, payment processing (through Shopify Payments or other third-party payment processors), customer support, or marketing activities. We may also disclose your data as required by law or in connection with business transactions.
Shopify Services
We use Shopify to power our online store. Shopify provides hosting, payment processing, and other services that are necessary to facilitate your transactions and improve your experience. For this reason, Shopify may collect and store some personal information on our behalf, as described in its own privacy policy. Shopify's privacy policy governs how they handle your data, including payment information. Please review it for more details: Shopify Privacy Policy.
Cookies
We use cookies to improve your experience on our site, analyse usage, and deliver personalized content. You can control cookie settings through your browser, but disabling them may impact certain features of the Services.
Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Request corrections or deletions of your information.
- Opt-out of marketing communications.
- Restrict or object to certain processing activities.
If you wish to exercise any of these rights or have concerns about how we handle your data, please contact us.
Data Security
While we take reasonable measures to protect your information, no method is 100% secure. Please use caution when sharing sensitive data online.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated "Last Updated" date.
Contact Us
If you have questions or need assistance regarding this Privacy Policy, please contact us at info@dreamavenueofficial.com.